Kyle Miller Golf Inc. Fall and Winter Lesson Subscription Policies, Terms and Conditions:

Payment: Customer Info and Payment Sheet must be completed to gain online booking access or complete any booking of a “Kyle Miller Golf Inc.” Fall and Winter Subscription service (Aug 15th-March 31st) Clients who are enrolled in “Single Month Winter Lesson Subscriptions” will be charged on the 1st day of every month or the date of booking Initial Assessment. Multiple Month Subscriptions will also be charged the monthly fee on the 1st of each month. Either payment via credit card monthly or the option of paying more than one month fee at a time is possible.

Location: “Kyle Miller Golf Inc.” Lessons or services will be completed at either “Lynx Ridge Golf Club” or “South Calgary Golf Dome”. It is preferred the client and coach make the location for ALL lessons to be completed at one location.

Booking: “Kyle Miller Golf Inc.” uses a designated Online Reservation System to book and track client and customer services. Booking credentials are provided following successful booking of a service, this will be via email.

Coach Availability: It is expected lessons be booked promptly following the Initial Assessment” appointment being completed. Each “Kyle Miller Golf Inc.” Professional carries their own working hours and client capacity. The availability of each Professional is posted via the online reservation system, credentials to book are given following successful payment. Refunds will not be given due to a Professional being unavailable during certain periods of time, each Professional will be available 5 days per month minimum for 6 hours with one day being a weekend during the “winter months” to complete bookings.

Multiple Month Subscriptions: Require one month subscription fee nonrefundable upfront to complete enrollment, this is crucial to service the high demand.

Kyle Miller Golf Inc. Fall and Winter Lesson Subscription Policies, Terms and Conditions:

Payment: Customer Info and Payment Sheet must be completed to gain online booking access or complete any booking of a “Kyle Miller Golf Inc.” Fall and Winter Subscription service (Aug 15th-March 31st)

Clients who are enrolled in “Single Month Winter Lesson Subscriptions” will be charged on the 1st day of every month or the date of booking Initial Assessment. Multiple Month Subscriptions will also be charged the monthly fee on the 1st of each month. Either payment via credit card monthly or the option of paying more than one month fee at a time is possible.

Location: “Kyle Miller Golf Inc.” Lessons or services will be completed at either “Lynx Ridge Golf Club” or “South Calgary Golf Dome”. It is preferred the client and coach make the location for ALL lessons to be completed at one location.

Booking: “Kyle Miller Golf Inc.” uses a designated Online Reservation System to book and track client and customer services. Booking credentials are provided following successful booking of a service, this will be via email.

Coach Availability: It is expected lessons be booked promptly following the Initial Assessment” appointment being completed. Each “Kyle Miller Golf Inc.” Professional carries their own working hours and client capacity. The availability of each Professional is posted via the online reservation system, credentials to book are given following successful payment. Refunds will not be given due to a Professional being unavailable during certain periods of time, each Professional will be available 5 days per month minimum for 6 hours with one day being a weekend during the “winter months” to complete bookings.

Multiple Month Subscriptions: Require one month subscription fee nonrefundable upfront to complete enrollment, this is crucial to service the high demand.

Group Lessons or Semi Private Lessons: Must be paid for upfront for each individual attending scheduled service.

Subscription Cancellation Policy: Subscription Cancellation Notice must be sent and confirmed a full 30 days before annual payment date, for fall and winter subscriptions this will be the 1st day of each month. Any lessons in the month of notice given will be not included as a refund when subscription payment stops.

Subscription or Service Option Change: Each Customer and Client of “Kyle Miller Golf Inc.” must abide by the lesson plan contract created following each Initial Assessment.

Monthly Lesson Completion or Subscription Allotment: Each month of lesson subscriptions starts fresh to keep each client on track and inventory in check. Lessons or inventory unused will not be grounds to process a refund or stop monthly payment from occurring. Lessons may be banked towards a following season “Playing Lesson” at four lessons per “Playing Lesson” but must be approved by Head Teaching Professional Kyle Miller.

Lesson Cancellation Policy: 24 hour notice is required via email, phone, or online booking system in order to cancel a lesson with no consequence. Any service purchased through Kyle Miller Golf Inc. that is cancelled within the 24 hour period is considered a deducted/ used service. Certain Conditions may apply via “Extreme Weather Policy” or “Sickness”, or any other sections of Kyle Miller Golf Inc. Policies, Terms and Conditions.

Lesson Etiquette: It is expected each client is ready to start the lesson in a “warmed up” state to experience the best results, it is the client’s responsibility to show up on required time to do so. A qualified warm up would consist of at least 15 min of a mix between stretching and short iron strikes. Any fees for warm up or post lesson incurred is the responsibility of the client. Lessons conducted at the South Calgary Golf Dome will have “Lesson Range Time” paid by “Kyle Miller Golf Inc.”. Lessons WILL NOT go longer in time because a client insufficiently prepared to warm up, it is expected clients take this very seriously for their success and Professional’s time. Lessons will start as long as it is within a 15 min window of scheduled start time, at this point a “Monitored Practice” session may be employed or if “No Show” occurs a service is deducted.

Extreme Weather Policy: Due to the extremely severe and unpredictable weather in the southern Alberta region, extreme weather conditions can and will never negatively impact either a “Kyle Miller Golf Inc.” Employee or Customer in the event of having to cancel a lesson or service. “Extreme Weather” can include but not limited to winter snow storm, icy roads, smoke hazards, heat exposure, etc. It is asked everyone follows the 24 hour weather cancellation policy, and at any point only “Kyle Miller Golf Inc.” Employees may cancel lessons or services to be completed due to weather inside the 24 hour window. Refunds will not be given in lieu of a cancellation due to weather conditions affecting “Kyle Miller Golf Inc.” golf instructor or party to cancel a service.

Sickness and Health: Registered Doctor’s notes are required to be submitted by any client looking to put and subscription or lesson service on hold. 30 days must be allotted before a cancellation or refund may be produced for the month providing evidence of illness.

Moving Policy: In the event of a “Kyle Miller Golf Inc.” Customer, or Client is moving and seeking a refund for subscription service certain documents must be provided. A letter from the primary individual’s employer stating the moving locations must be presented to a “Kyle Miller Golf Inc.” party. This must be a signed document or PDF electronic submission via client or customer

Refunds: In the event of a refund needing to be completed, ALL parameters of Kyle Miller Golf Inc. Fall and Winter Lesson Subscription or Policies, Terms and Conditions must be met. President of Kyle Miller Golf Inc. Kyle Miller or Chief Officer Parties are only those permitted to complete refunds.

Refunds will not be given just because of “High Season” or “Low Season” coming to a near end at any point. It is expected each client and customer put the best effort forward in both completing lessons as well as ensuring lesson are being booked. “Kyle Miller Golf Inc.” provides each customer and client with online system to conveniently book, access, or adjust services.

Definitions:

Adult Golfer, 18-60

Senior Golfer, 60+

Junior Golfer, 17 and under

Single Month Subscriptions: Those in which are more than one lesson but less than three. Single Month Subscriptions Consist of no more than 4 visits in a 30 day period. Initial Assessments may or not be included in counting as a “Visit” and this is at the discretion of a “Kyle Miller Golf Inc.” party.

Multiple Month Subscriptions: Those in which include more than three Private Lessons in a 30 day period.

Winter Subscription, Private Golf Lesson: 45 min in length for adults, 30 min for junior golfers.

Winter Subscription, Semi Private Golf Lesson: More than 1 golfer but less than 3 golfers.

Winter Subscription, Group Lesson: More than 3 golfers in a group attending a lesson. Note ALL Group Lessons must be paid for in advance Sept-March, 24 hour notice required for cancellations

Initial Assessment: This is a mandatory first service required to start lesson packages or subscription service. If a client or customer has completed an Initial Assessment within 6 months of fresh subscription purchase or renewal purchase it will be added a “30 min Monitored Practice Session” instead. Any Client or customer whom has completed an initial assessment outside of 6 months will do another to start lesson package or subscription. This is an important piece to each customer’s success when investing in lessons as habits and priorities towards goals should always be fresh.

No Show: Not attending a scheduled service, service deductions may be held accountable. After three “No Shows” in a row ALL lessons or subscriptions become liquidated.

Warm Up: Each client is expected to be in a ready state to conduct a lesson in a manner to succeed. At least 15 min warm up between stretching and striking shots must be applied to be classified ready. It is expected this be taken very seriously and the start of a Lesson may be used as warm up at the discretion of the “Kyle Miller Golf Inc.” Professional. Please note any fees associated with warming up for lessons is the clients responsibility, lesson time is covered by “Kyle Miller Golf Inc.”

Winter Season, Low Season: Aug 15th-March 31st, this is considered as per due to the weather changing in Southern Alberta around these selected dates.

Summer Season, High Season: April 1st-Aug 14th, this is considered as per due to the weather changing in Southern Alberta around these selected dates.

Kyle Miller Golf Inc. Professional: Each Professional Instructor is updated with certification and paid dues to respective Professional Associations nationally and globally.

Client: Any individual enrolled in lessons or services through “Kyle Miller Golf Inc.”. If a client completes a service within a 60 day period they will be considered an “active client”.

Customer: Any individual who has purchased a service in any way via “Kyle Miller Golf Inc.”

Kyle Miller Golf Inc. Fall and Winter Lesson Subscription Policies, Terms and Conditions:

By agreeing to any of our lessons, training, clinics, or coaching you will become a “Kyle Miller Golf Inc.” Customer, Client, or Entity and agree to ALL stated above in Kyle Miller Golf Inc. Lesson Subscription Policies, Terms and Conditions. At no point can you or anyone closely involved make a claim against “Kyle Miller Golf Inc.” for refund or lawsuit with boundaries above being agreed too, that right is waived in this agreement. Purchase of any lessons, training, clinics, or coaching will act as confirmation for payment to be completed fully and completely in length as terms stated in lesson or service agreement. After ANY purchase of a service through “Kyle Miller Golf Inc.” each individual is bound to agree upon these policies, terms and conditions.

If any legal action is taken against any “Kyle Miller Golf Inc.” parties including but not limited to President, Chief Officers, or employees ALL fees legal incurred in defense by “Kyle Miller Golf Inc.” will be sought after to those required. Consider this a legally binding contract for all parties to act professionally and appropriately upon.


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